SECTION 1 – HOW WE USE YOUR INFORMATION
When you inquire about our web design services or request a consultation, we collect the personal information you provide – such as your name, email address, phone number, and any project details. Additionally, when you browse our website, we automatically receive your computer’s Internet Protocol (IP) address. This helps us gather information about your browser and operating system so that we can improve your online experience.
Email marketing (if applicable): With your permission, we may send you emails about our agency, our services, case studies, and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to request a consultation, sign a service agreement, or complete a project inquiry, you imply that you consent to our collecting and using it for that specific purpose only. Should we ask for your information for additional reasons, such as marketing, we will either ask you directly for your expressed consent or offer you an opportunity to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you—or for the continued collection, use, or disclosure of your information—at any time by contacting us at info@siteflowagency.com or by mailing us at:
Site Flow Agency
123 Design Street, Suite 100
Creative City, CA 90210
USA
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service. Any such disclosure will be made only to the extent necessary and in accordance with applicable legal requirements.
SECTION 4 – WEBSITE HOSTING & PAYMENT PROCESSING
Our website and client management systems are hosted by third-party providers that help us deliver our services efficiently. These providers securely store your data on protected servers using industry-standard security measures.
Payment Processing:
If you choose to pay for our services online, your payment information is processed through secure payment gateways that adhere to the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete the payment process and is then deleted.
For additional information, please review the privacy policies of our third-party hosting and payment providers.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party service providers we work with will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. For example, providers such as payment gateways, analytics tools, or email marketing platforms have their own privacy policies regarding the information we share with them. We encourage you to review these policies to understand how your personal information is handled.
Please note that once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies, and you should review the privacy practices of those sites.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with payment details, that information is encrypted using secure socket layer (SSL) technology and stored with robust encryption standards. While no method of transmission over the Internet or electronic storage is 100% secure, we adhere to PCI-DSS requirements and other generally accepted industry standards to protect your data.
SECTION 7 – COOKIES
Our website uses cookies to enhance your experience and gather information about how you use our site. Below is an example of the types of cookies we may use:
You have the option to disable cookies in your browser settings, though doing so may affect the functionality of our website.
SECTION 8 – AGE OF CONSENT
By using our website, you confirm that you are at least the age of majority in your state or province of residence. If you are under the age of majority, you must have the consent of a parent or guardian to use our site and services.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on our website. If we make material changes to this policy, we will notify you through appropriate channels so that you remain aware of the information we collect, how we use it, and under what circumstances it is disclosed. In the event that Site Flow Agency is acquired or merged with another company, your information may be transferred to the new owners so that we can continue providing our services.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, or if you have any questions regarding this Privacy Policy, please contact our Privacy Compliance Officer at:
Email: info@siteflowagency.com
Mailing Address:
Site Flow Agency
Attn: Privacy Compliance Officer
123 Design Street, Suite 100
Creative City, CA 90210
USA
info@siteflowagency.com
No: 58 A, East Madison Street, Baltimore, MD, USA 4508
Contact: 1800-2289- 9955